Returns, Refunds, Exchanges
If you are not entirely satisfied with your purchase, we guarantee your money back or exchange of items. Please return the unworn item(s) within 21 days from the invoice date, with the freight prepaid, tags attached, and a brief reason for return on the invoice you received with your goods.
Please post the returned item(s) to the PO Box address that appears on the top of the invoice. We will exchange or credit the item/s full purchase price less freight charges. For exchange items a $5.00 half freight charge will be processed on your credit card, or payment by cheque or money order can be included with returned item(s).
Please Note
- We will not accept any return freight charges, unless the item returned is faulty or we delivered the incorrect item to you.
- Our free freight policy applies only where items purchased to the value of $100.00 or more are retained. Where items are returned for credit, making the sale value less than $100.00 a freight charge of $10.00 will be deducted from your refund.
- We do not accept any freight charges unless the item returned is faulty or we have been negligent in processing your order and provided an item other than as ordered.
ALL RETURNS to:
Cosmic Clothing
PO Box 2375
Taren Point
NSW 2229
AUSTRALIA